Privacy Policy


A-House processes personal data on you when you have been assigned an apartment or visited the A-House website.


01.Data controller

Denmark Primo OwnerAps, Kalvebod Brygge 39-41, 4, 1560 København V, CVR-no. 27604706 (”Landlord”, ”we”, ”us”, ”our”), is data controller for the processing of your personal data in connection with your use of the A-House website as well as the ongoing administration of the tenancy relationship.

You can find contact information for the Landlord below in the “Contact Information” section.

02. Purpose and legal basis for the processing of personal data

Personal data on you is processed in a variety of situations. In the following you can read more about the different purposes of the processing as well as the legal basis on which the processing is based.

03. Management of the tenancy relationship

Once you have been assigned a home, the Landlord processes personal dataon you. Below you can read more about the processing of your personal data in connection with the ongoing administration of your tenancy relationship.

Rental

PurposeOnce you have been assigned a home, the Landlord processes personal dataon you. Below you can read more about the processing of your personal data in connection with the ongoing administration of your tenancy relationship.

LEGAL BASISOnce you have been assigned a home, the Landlord processes personal dataon you. Below you can read more about the processing of your personal data in connection with the ongoing administration of your tenancy relationship.

Ongoing administration

PurposeOngoing administration: The Landlord processes your contact information as well as bank and account information in order to handle the ongoing administration of your tenancy relationship, including charging a deposit, rent, performing repairs and improvements to the apartment, etc.

LEGAL BASISThe legal basis for the processing is Article 6(1)(b) of the General Data Protection Regulation, as the processing is necessary for the performance of the lease agreement between you and the Landlord.

04. Use of the A-House website

Contact Information

PurposeIf you contact the Landlord (eg via the contact form on the website) your inquiry will contain personal information such as your contact information or other personal information that you may provide in the inquiry. The landlord processes the information in order to be able to handle and respond to your inquiry and to be able to communicate with you.

LEGAL BASISThe legal basis for the processing is Article 6(1)(f) of the General Data Protection Regulationas the Landlord pursues the legitimate interest in responding to your inquiry and otherwise communicate with you.

Marketing

PurposeWhen you agree to receive electronic newsletters and other marketing material, we collect your contact information (name and email address), as well as information about your city/country. The purpose of the processing is necessary in order to be able to send you relevant news emails and offers, as well as invite you to relevant events, etc

LEGAL BASISThe legal basis for the processing is the consent you have given in accordance with section 10 of the Marketing Act and Article 6(1)(a) of the General Data Protection Regulation.

Cookies

PurposeWhen visiting the A-House website, the Landlord collects cookies about your visits including your IP address, browser type, time of visit, websites that are linked from, websites visited and the features and content used. In some cases, this information may include personal data. The information is collected in order to provide a safe, stable and customer-friendly user experience on the website as well as to keep statistics of the website visitors and – in some cases – targeted marketing, based on the user’s behavior.

LEGAL BASISThe legal basis for the processing is section 3 of theOrder of Cookies, cf. Article 6(1)(f) of the Data Protection Regulation(for required functionality cookies), as the Landlord pursues the legitimate interest in maintaining the functionality and security of the Website, and Section 4 of theOrder of Cookies, cf. Article 6(1)(a) (for other cookies).
You can read more about the Landlord’s use of cookies in the separate cookie policy available here

05.Data controller

Your personal data will be processed by the Landlord’s data processors, which, among others, hosts and provides support for the Blækhus app.
Your personal information is transferred to a variety of external parties in a number of situations, including:

  • Relevant utility companies as well as external partners responsible for, for example, presenting Blækhus’ homes.
  • Property manager
  • Information from complaints cases (e.g. house order complaints) can be passed on to the housing tribunal, which among other things can decide whether the termination of a lease is justified.
  • Finally, your personal data may be disclosed to other external parties e.g. if this is necessary for us to obtain specific advice in specific cases, etc.

06. Transfer of personal data to third countries

In connection with the transfer of personal data to the Landlord’s processors, your personal data may be transferred to the United States. The transfers are made on the basis of the EU-US Privacy Shield scheme, which ensures that the recipients of personal data maintain a level of protection that the EU Commission has deemed adequate.


07. Storage of your personal data

Management of the tenancy relationship

STORAGEThe personal data will as a starting point be deleted 3 years after the end of the financial year in which the lease is terminated, unless specific reasons necessitate storage for a longer period (e.g. disputes or complaints).
In accordance with the Danish Bookkeeping Act, the Landlord is obliged to retain certain information (e.g. documentation of rent payments) for a minimum of 5 years after the end of the financial year to which the information relates to.

Use of the a-House Website

LOG-INThe information is deleted 12 months after your profile has been deactivated. Your profile will be deactivated if you delete it yourself or if you have not been logged in for 12 months.
Contact information: Personal data that is part of the general correspondence will normally be deleted within 3

CONTACT INFOPersonal data that is part of the general correspondence will normally be deleted within 3 months after your last inquiry has been completed/processed.

MARKETINGPersonal information for the purpose of sending electronic newsletters is generally kept as long as the Landlord uses the consent you have given to receive marketing material and up to 2 years after our last use of the consent.

COOKIESPersonal information in connection with the use of cookies is normally deleted when the cookie is deleted from your device, and thus the lifetime depends on the specific cookie. You can read more about the different cookies, including the lifetime and the options for deactivation, etc., in the separate cookie policy available here.

08. The right to withdraw consent

If you consent to the processing of your personal data, you have the right to withdraw your consent at any time. You can do so by contacting the Landlord. The contact details are listed below under the “Contact Information” section.

If you choose to withdraw your consent, it will not affect the legality of the processing of your personal data on the basis of your prior consent, up to the time of withdrawal. Therefore, withdrawing your consent will only take effect from this point on:
08. Your rights

You have a number of rights under the General Data Protection Regulation in relation with the processing of your personal data. To exercise your rights, contact the Landlord. You can read more about your individual rights below.

09. Right of access

You have the right to obtain information on the personal data being processed about you, as well as a number of additional information.
Right to rectification.

You have the right to the rectification of inaccurate personal data.
Right to erasure (right to be forgotten)

In some situations you have the right to obtain the erasure of personal data (prior to our general deletion occurs).

10. Right to restriction of processing

In some situations you have the right to obtain restriction of the processing of your personal data. If you have the right to obtain restriction of processing, we may only process the personal data – except for storage – with your consent, or for the establishment, exercise or defence of legal claims or for the protection of the rights of another person or important public interest.

11. Right to object

In some situations you have the right to object to the processing of your personal data.

12. Right to data portability

In some situations you have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmitthose data to another data controller to another without hindrance.
You can read more about your rights in the Guide from the Danish Data Protection Agency (Datatilsynet),which can be found at www.datatilsynet.dk.

13. The right to lodge a complaint

If you wish to complain about our processing of your personal data, you may contact the Danish Data Protection Agency. You can find the Agency’s contact information at www.datatilsynet.dk.

Contact Information

Denmark Primo Owner ApS
c/o SF-M ApS
Kalvebod Brygge 39-41, 4
1560 København V

Phone +45 215141 23

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